This hotel exceeded our expectations during our city break! The room was spacious and the view was absolutely stunning, giving us a relaxing and enjoyable experience. The staff were friendly and always wearing a smile, providing excellent service. We also loved the fact that the hotel offered late checkout and high-quality amenities, such as L'Occitane toiletries. The breakfast was incredibly good with a wide variety of food options available.

There were a couple of aspects that could have been better. the distance from the ferry terminal to the hotel was quite far and the taxi ride was expensive.

During my Thanksgiving stay, I enjoyed the complementary fruits and chocolates offered by the hotel. The location was also a key advantage as it was situated near several restaurants and shopping centers. Additionally, the rooms were spacious and clean, which made my stay more comfortable.

Another issue was the slow service at the hotel's restaurant during breakfast. It took a long time to get our orders, which was a bit frustrating.

I had a fantastic stay at this hotel! The bed was incredibly comfortable and I slept really well. The staff at the reception, dining, pool, and everywhere else were so friendly and helpful. They even kept my partner's phone safe after we accidentally left it at the concierge during check out. The hotel amenities were excellent.

Can't fault anything about it.

The high tea set at the lobby bar and cafe exceeded expectations, as did the delicious food at the Chinese restaurant on the top floor. The quality and overall experience were excellent, making me want to return in the future. The staff were attentive and helpful, and the range of both Western and Asian food at the buffet was impressive. The hotel's location is well-placed for exploring the area, including nearby crossings to Macau. The breakfast buffet offered a wide variety of tasty options, and the room had a nice view, especially at night. The front desk staff and concierge provided fantastic service, and the room was clean, comfortable, and offered a great view of the surrounding area. I look forward to staying here again in the future.

Spacious rooms, friendly staff, excellent facilities, great food options, beautiful view from balcony.

Couldn't fault

Impeccable Luxury Experience We recently stayed at this hotel and it was an impeccable luxury experience. the service was exceptional, with staff anticipating our every need. the indoor swimming pool and the fitness center were outstanding with state, of, the, art equipment. We also enjoyed the restaurant and the bar/lounge area. the private facilities were exclusive and accommodating, and the location advantages were perfect for a relaxing stay.

Minor Inconvenience the seasonal outdoor pool was closed for maintenance during our stay, which was a minor inconvenience. However, there were other diversions that compensated for this small setback.